Support

Just as important as the websites we create are the relationships we build. From the moment we start your project until long after your websites go live, we’ll be on hand whenever you need us. Whether it’s consultative advice or over the phone support, no question is too big or small. Our team of support technicians, developers and advisors are on hand to inform you of best practice and ensure your website continues to be successful for many years to come.

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Technical Support
The e4education Content Management System (CMS) comes with free interactive training to help guide you through the process of looking after your website. We also provide access to our help website, complete with FAQ’s and videos addressing some of the most common support queries we receive. If you’d like to talk to a member of our support team, they’ll be available during office hours to help resolve any issues you might have.
Consultative Support
Investing in a school website is a big decision and we want to make sure you get the most out of any investment you make. This is why we created the e4education Academy. Packed full of free resources, the e4education Academy is there to provide you with advice, best practice and free guides on a number of topics, from SEO and Social Media, to school marketing and analytics.
Account Management
With the education and technology sectors changing so frequently, we want to make sure you’re ahead of the curve and have everything you need from us to make your school website a resounding success. As part of our commitment to providing an unrivaled customer service, we’ll make contact with your school once a term to talk about your needs, share top tips and best practice, talk about emerging technologies and help answer any of your questions.

Support

Technical Support

Consultative Support

Account Management