All of our websites come with an unlimited support package - offering you telephone and email support, as much or as little as you need, as and when you need it.

Once logged into the Content Management System, you will be able to access our built-in Interactive Help System which offers on-page tutorials, videos and user guide as well as the ability to raise support tickets and access our comprehensive help website.

"Support is always first class and instant. Any issues that cannot be done there and then on the phone are done as soon as feasibly possible." - Customer Survey Response

To help your team on-board successfully, we have a dedicated CMS Adoption Specialist and a Product Delivery Coordinator, who will be able to assist you to get the very best from your new website and/or communication and booking tools.

Although our platform has been designed to be as user-friendly and intuitive as possible, you may wish for more intensive training. If so, this can be arranged.

"I have found the support you offer to us having a newly designed website to be invaluable. Every time I have called, you have answered my query with expert knowledge understanding and courtesy." - Customer Survey Response

Investing in a school website is a big decision and we want to make sure you get the most out of any investment you make. This is why all of our customers receive regular account management contact, bi-monthly newsletters and access to our Learning Zone, providing you with advice, best practice and free guides on a number of topics, from SEO and Social Media, to school marketing and analytics.

"Our whole experience so far has been fantastic. Your customer service is exceptional. - Customer Survey Response