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e
4
education

Quality Policy

e4education are proud to serve the education sector delivering websites, communication tools, booking functionality and payments to thousands of customers within the UK.

Our business is based on collaboration with our customers. We pride ourselves on understanding our customers and through our expertise of the education and IT sectors, we strive to exceed their expectations and deliver high quality products and services.  

We are committed to consistently improving our products and service for our customers and we demonstrate this by: 
  • using customer feedback to improve our products and processes 
  • regularly investing in and improving our technology, to ensure that we provide our customers with a secure, scalable and robust platform
  • employing competent and dedicated employees  
  • ensuring our employees have the appropriate training, skills and competence 
  • providing on-going support and online training, to ensure that customers achieve the best from the products we deliver 
  • solving critical errors in our software as quickly as possible 
  • ensuring, through regular training, that all employees adhere to the highest IT security 
  • managing our business based on clear and measurable objectives and timelines 

The Company is committed to achieving customer satisfaction by the use of quality procedures which will be operated to meet or exceed the requirements of ISO 9001.